Privacy policy

Privacy Policy (United We Lift)

Effective date: January 21, 2026
Website: United We Lift (“United We Lift,” “we,” “us,” “our”)
Contact: admin@unitedwelift.store

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

Note: This Privacy Policy is intended to be legally enforceable as a contract term between you and United We Lift, to the extent permitted by applicable law.

1) Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

A. Information you provide
Depending on how you interact with the Site, we may collect:

  • Contact details (name, email address, phone number)
  • Shipping and billing address
  • Order details (products purchased, sizes, preferences)
  • Payment-related details (processed by third-party payment processors; we do not store full payment card numbers)
  • Account information (if you create an account)
  • Customer support communications (emails or messages you send us)

B. Information collected automatically
When you visit the Site, we may automatically collect:

  • Device and browser information (IP address, browser type, device identifiers)
  • Usage data (pages viewed, time on site, links clicked)
  • Approximate location derived from IP address
  • Cookies and similar technologies (see Section 6)

2) How We Use Your Information

We use your information to:

  • Provide and operate the Site and our services
  • Process payments and fulfill orders
  • Ship products and provide tracking/notifications
  • Communicate with you about orders, support requests, and updates
  • Send marketing communications (where permitted and/or with your consent)
  • Detect, prevent, and investigate fraud, abuse, or security issues
  • Improve our Site, products, and customer experience
  • Comply with legal obligations and enforce our terms/policies

3) How We Share Your Information

We may share your information with service providers and third parties only as needed to operate our business and provide services, including:

  • E-commerce platform: Our store is hosted on Shopify, which provides the online e-commerce platform enabling us to sell our products. Shopify processes certain information according to its own policies.
  • Payment processors: To process payments securely (e.g., credit/debit card networks and payment gateways).
  • Shipping and logistics providers: To deliver your order (e.g., carriers such as USPS/UPS and shipping software providers).
  • Marketing and analytics providers: To help us understand site performance and run marketing (e.g., analytics tools, email/SMS providers).
  • Legal and compliance: If required to comply with law, regulation, legal process, or governmental request, or to protect rights, safety, and property.

We do not sell your personal data in exchange for money. We may share certain data with marketing/analytics partners for targeted advertising or measurement where permitted; you may have the right to opt out (see Section 7).

4) Behavioral Advertising & Marketing Communications

We may use third-party services to help show ads or measure performance (e.g., through pixels, cookies, or similar tools).

Email marketing: If you sign up, we may send promotional emails. You can unsubscribe anytime using the link in our emails.

SMS marketing (if offered): If you opt in to SMS, you can opt out anytime by following the instructions in the message (e.g., replying STOP). Message and data rates may apply.

We may still send non-marketing messages related to your orders or account (e.g., receipts, shipping updates).

5) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to:

  • fulfill the purposes described in this policy,
  • comply with legal obligations (e.g., tax and accounting),
  • resolve disputes, and
  • enforce agreements.

6) Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, enable shopping cart functionality, and analyze site traffic.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality (including checkout).

7) Your Privacy Rights (Virginia and U.S. Residents)

If you are a resident of Virginia, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), and other U.S. residents may have similar rights depending on state law.

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Delete certain personal data
  • Obtain a copy of your personal data (data portability)
  • Opt out of certain processing, including targeted advertising (where applicable)

How to exercise your rights:
Email admin@unitedwelift.store with your request and sufficient information to verify your identity. We may request additional information to confirm your identity and protect your data.

8) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

9) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/operational reasons. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes means you accept the updated policy.

11) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:
admin@unitedwelift.store