U.S. orders may be returned or exchanged within 45 days of delivery.

Yes — we offer exchanges for U.S. orders (subject to availability). We provide a free return label for exchanges.

Yes — we offer store credit for U.S. orders and provide a free return label when you choose store credit.

Yes — refunds are available for eligible U.S. returns. Refunds are issued to the original payment method minus a $7.95 return label/handling fee per return request. Original shipping charges (if any) are non-refundable.

Items must be unworn, unwashed, and in original condition, free of stains, odors (deodorant/smoke), pet hair, or signs of use, and returned with original tags/packaging when applicable.

Items marked Final Sale, underwear, socks (once opened or worn), and gift cards are not eligible for return or exchange unless they arrive damaged/defective or we shipped the wrong item.

Email admin@unitedwelift.store within 7 days of delivery with your order number and clear photos of the issue and packaging (if applicable). We’ll make it right.

Preorders ship in fulfillment waves. The 45-day return window begins on the delivery date (not the order date).

You may request a preorder cancellation within 24 hours of placing your order for a full refund. After 24 hours, orders may begin processing and may not be cancelable.

Email admin@unitedwelift.store with your order number, the item(s), and whether you want an exchange, store credit, or refund. We’ll reply with next steps.